Storefront

Why do you have a quality check process?
Since purchasing on online is a visual process, images play a very important part. An item’s Attributes (features such as color and size) and Description pr...
Wed, 11 Apr, 2018 at 12:18 PM
What happens when product/service listing I added gets approved by VConnect Quality check team?
When your product/service gets approved by the Vconnect quality check team, the product/service the status becomes approved, you can then adjust the status ...
Wed, 11 Apr, 2018 at 12:18 PM
What happens when product/service listing I added gets rejected by VConnect Quality check team?
This means you need to update listings with required corrections before it could be put up on Vconnect. There is a Rejected items section under Manage Sto...
Wed, 11 Apr, 2018 at 12:18 PM
Where do I find items that are pending for quality check from Vconnect team?
Pending items for quality check from Vconnect are found in the manage items drop-down menu in the business dashboard      
Wed, 11 Apr, 2018 at 12:18 PM
How do I manage my existing store listings on Vconnect?
To manage existing items, click on manage store on the right side of the business dashboard then click on manage listings.  This menu lets you manage exis...
Wed, 11 Apr, 2018 at 12:18 PM
What do I need to do once I receive new order from Vconnect?
When you receive new orders you will get an SMS & Email notification on your registered phone number and email. When the item is in stock you can confir...
Wed, 11 Apr, 2018 at 12:18 PM
What is the order lifecycle for items sold on Vconnect?
Option to sell items on VConnect is limited to paid business only currently. Free businesses can only list their products for enquiry.     Order...
Wed, 11 Apr, 2018 at 12:18 PM